Read reviews about this Brand about its service in Bangalore City.
Ferns N Petals (FNP) having pioneered the concept of social expression (Flowers and Bouquets) in the country today has become a name synonymous with love, emotions and celebrations.
Failure To Deliver As Committed
I am in the USA. I wanted to send flowers to my wife who was in India. I ordered flowers to be sent on the http://www.fnp.com/ website. It costed me Rs 1104/-. I called them up for delivering at midnight and they charged me Rs 300/- extra. I was fine. And as it was a surprise, I had my brother-in-law waiting outside the house (on the road) at mid night waiting for the flower delivery. And no one showed up. At 11am or so on the following day, the florist calls saying that the delivery time is mentioned as 11am or so and said he will deliver at that time. But still the flowers were not delivered. It has been 7 days and I am writing emails to their support but no refund or action has been taken. Please help.
Cheating, fraud or plain inefficient
I had placed order no. 700182161 on 13th February for delivery of flowers on valentine day to my wife.
The product selected was mentioned as "Pure Delicate love" consisting of a fish pot vase, candles and flowers. (http://www.fnp.in/fnp/product/y/--pI~6768-clI~90-cI~1154-pCI~1151-/Valentine-Express-Exclusive-Arrangements-Pure-Delicate-Love.html)
Instead of delivering the same, they delivered something which is highly inferior and not even one fourth of the price as the original product - even after taking into account their exorbitant prices.
When I called in the afternoon at 2 to their call centre - they said, they will look into it and call back. The local partner who did delivery said, this is instructions they recd from them.
I wrote to them emails - but no replies.
their phone are not reachable anymore.
They have cheated me and I do not know how many customers.
They are a total fraud and noone should do any dealing with them