FNP – Ferns And Petals – Bangalore Reviews

One of the largest flower brand in India. Sell lot of flowers everyday. May be highest in the country.

Read reviews about this Brand about its service in Bangalore City.

Ferns N Petals (FNP) having pioneered the concept of social expression (Flowers and Bouquets) in the country today has become a name synonymous with love, emotions and celebrations.

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Failure To Deliver As Committed

Mar 15, 2011 by Mohan Banerjee

I am in the USA. I wanted to send flowers to my wife who was in India. I ordered flowers to be sent on the http://www.fnp.com/ website. It costed me Rs 1104/-. I called them up for delivering at midnight and they charged me Rs 300/- extra. I was fine. And as it was a surprise, I had my brother-in-law waiting outside the house (on the road) at mid night waiting for the flower delivery. And no one showed up. At 11am or so on the following day, the florist calls saying that the delivery time is mentioned as 11am or so and said he will deliver at that time. But still the flowers were not delivered. It has been 7 days and I am writing emails to their support but no refund or action has been taken. Please help.


Cheating, fraud or plain inefficient

Jan 11, 2010 by Subir Agarwal

I had placed order no. 700182161 on 13th February for delivery of flowers on valentine day to my wife.

The product selected was mentioned as "Pure Delicate love" consisting of a fish pot vase, candles and flowers. (http://www.fnp.in/fnp/product/y/--pI~6768-clI~90-cI~1154-pCI~1151-/Valentine-Express-Exclusive-Arrangements-Pure-Delicate-Love.html)

Instead of delivering the same, they delivered something which is highly inferior and not even one fourth of the price as the original product - even after taking into account their exorbitant prices.

When I called in the afternoon at 2 to their call centre - they said, they will look into it and call back. The local partner who did delivery said, this is instructions they recd from them.

I wrote to them emails - but no replies.

their phone are not reachable anymore.

They have cheated me and I do not know how many customers.

They are a total fraud and noone should do any dealing with them

Subir


Indian Florists Companies Reviews Shimla , 173027 India 1.0 1.0 12 12 Ordered over the phone. Was promised delivery by 3pm today. It's 5.30pm no sign, customer care is clueless. Thus I will personally carry a cake and deliver it with apologies to our
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One comment

  1. FnP provied pathetic services..i made an order for flowers and cake for my friends bday..They charged rs 250 extra to deliver my order at 10:30 as my frnd had has flight by 1 so i agreed and i paid extra money to them..my order didn’t reach him till 3 fortunately-unfortunately (for him) his flight got delayed and he left his place by 4..So he got the order..But now the biggest surprise was yet to come..i ordered pineapple cake and trust me it was looking like melted butter rather than a cake..the cake was cut into 4-5 pieces..we were shocked..i really got disappointed..my friend just had a bite and threw it, he said its pathetic..dere were 10 sticks of flowers on the name of bouquet they didn’t even bother to embellish it..i am actually not able to understand are they providing services for spoiling our events or to decorate it..