Tilia is a “one-of-a-kind” chain of retail florist outlets. Set up in 2006 by a group of professionals, Tilia prides itself on supplying quality flowers at affordable prices, virtually at your doorstep.
PATHETIC SERVICE! TORTURE...
Let me paste a copy of my mail to them to give you a sense of their service...
I ordered for 3300 worth flowers about a 15 days ahead of Valentine's Day. I was charged 2200 for it and then I recvd your call to tell me that the cost was incorrect and asking me to pay extra since it was Valentines Day. After all this, on 14th when the delivery could not be made in the morning, you guys did not have the courtesy to even talk properly with my fiance and refused to go back and deliver even when told we would pay extra! DO YOU THINK YOU ARE BEING ASKED TO DO CHARITY?
Your people were highly ignorant and rude when they spoke and this no way to treat customers! Your delivery boys insisted on her coming to your office even after office hours! WHAT THE HELL IS THIS??? YOU THINK PEOPLE ARE AT YOUR MERCY JUST BCOZ WE MADE A PAYMENT? Heights of pathetic service standards! I am inclined to even lodge a complaint! RIDICULOUS! PLEASE FIND TRANSCRIPTS OF THIS MAIL ACROSS ALL POSSIBLE FORUMS TO PREVENT SOMEONE ELSE FROM GOING THROUGH THIS TORRID EXPERIENCE WITH YOUR PATHETIC SERVICE!
Tilia is a CON JOB.
Please do NOT order flowers from Tilia! They take your money and never deliver the flowers.
DO NOt WASTE YOUR MONEY.