What Winni do?
Winni provide you a trustworthy and convenient platform to choose the best gift for your family, friends etc. for every occasion like birthdays, anniversaries, marriage, love, farewell and much more. Winni.in offers the wide range of products in various categories like cakes, egg-less cakes, drawing cakes, 3D cakes, photo cakes, collectibles, chocolates, bouquet, flowers bunch, soft toys, greeting cards, candles, photo frames, handicrafts etc. Winni also customizes gifts according to customer wish.
Winni is all about how you celebrate your relationship in the best possible manner which fulfills you with joy happiness and satisfaction.
Worst service ever!
The worst customer service ever!The cake I received was not fresh and didn't look like anything in the picture.I made the order around 2pm today and received the cake at 3pm. You can imagine how "Fresh" the cake must be.The customer care is highly unprofessional. Can you imagine a customer care representative saying F* you and disconnecting the call. Well yeah! If you are calling their customer service, Be ready for that.I am truly disappointed in your services and the cake I received. I am surely going to advise everyone I know to never use your website to order anything.
Pathetic service by Winni
I ordered a black current cake + bouquet for midnight delivery. At 11:00PM I called up the customer care to check if the delivery is happening or not. So that I could have arranged for an alternative if there were any problems. The customer service executive said that it was out for delivery and there are no issues. 10 minutes before midnight, I get a pre-default text stating the cake was damaged and delivery will get delayed by 3 hours. It was finally delivered next day after noon. This is after they took Rs.250 extra for midnight delivery.
It doesn't end here. These people have no regard for your choice of cakes also. After hours of searching I finally selected a beautiful looking black current cake and the delivered a simple chocolate cake without having the courtesy to inform me!! What a pathetic service.
I never should have ordered from this site. Ruined the day completely!!